QIC MEASURABLY IMPROVES HUMAN PERFORMANCE
We are experts in cognitive science, research psychology and human factors. QIC delivers training research, development, and assessment solutions to maximize our clients' organizational effectiveness.
LATEST POST:Please Ask Me What The View Is Like From Over HereHow many times have we been told to “put ourselves in someone else’s shoes” or “see things from the other person’s point of view?” According to the best-seller by Dale Carnegie, perspective taking is one of the principles for How to Win Friends and Influence People. It is not just negotiators or salespeople who have to practice this. We all try to do this when trying to understand our customers, staff, co-workers, bosses, friends, family, people we like, and people we don’t. Perspective taking happens when we imagine ourselves in the other person’s shoes. The thing is, our ability to take the other’s perspective relies on our imagination of what this other person is like and what we think we know about them, but this may not be accurate at all.
PREVIOUS POSTS:Error Tolerance in Usability DesignLet's talk about error-tolerance. I'm not talking about dealing with people who annoy you or what your parents practiced when they raised you (although similar principles probably apply). I'm talking about the flexibility of a system to continue to function in the presence of an error.
Why would this be a good thing? Why do I want to use something possibly broken? From the Hockey Rink to the Conference Room: Do Professional Coaches Need Relevant Field Experience?I know most of America is focused on football and baseball this time of year, but hockey season just started! As we try to predict who will win the Stanley Cup, the National Hockey League's (NHL) top prize, knowing who is behind the bench may offer a valuable clue. Since 2004, 12 of the 13 NHL Stanley Cup Champion head coaches were former professional ice hockey players.
I recently attended the Association for Talent Development (ATD) Government Workforce conference in Washington, DC. It was a great conference, and I recommend it to federal employees and those in federal government contracting. One of the conference panels was on effective coaching and how an organization can support it. Much of the session emphasized developing "soft skills," with little mention of technical knowledge and experience in the field being coached. Part of this may be due to... Have Diversity, Equity, and Inclusion Efforts Improved Gender Disparity and Women's Experiences in the Workplace?The Women's Conference of Florida took place last month in Tampa, and I had the pleasure of attending. The last time I attended in 2019, I met and heard inspiring life stories from Abby Wambach, Monica Lewinsky, and Reshma Saujani. A lot has changed in the last four years, and I was curious to hear how the landscape had changed for women and the conversations around them. This year, I was excited to hear from Lauren Simmons, the wolfette of Wallstreet, Diane Obrist on leveraging our strengths, Mckinsey on the 9th annual report on Women at Work, and Katty Kay, US Special Correspondent for BBC.
|
QIC IN SOCIAL MEDIAVertical Divider
|